Vivaia Shoes: The Good, The Bad, The Ugly

I asked my Facebook followers for their feedback on Vivaia shoes. I figured ,”Who better to ask than women with some sort of foot issue: bunions, plantar fasciitis, flat feet?” Here’s a summary of their feedback:

Vivaia Shoes: Feedback on comfort and support:

• Good for bunions – Stretchy material helps accommodate bunions in some styles, especially flats.
• Mixed arch support – Some users found the Walker styles comfortable for plantar fasciitis, while others needed extra arch support.
• Walker styles fit and feel better – Shoes labeled as “Walker” styles, which have a small wedge, provide better comfort and fit.
• Flat styles lack support – Some users felt the standard flats lacked sufficient arch support compared to other brands like Rothy’s.
• Sport Sandals better for hallux rigidus – Vivaia sport sandals have a thick outsole, soft straps and cushioned, supportive insole help with forefoot conditions.
• Boot styles work for some better than flats – the lug boots are forgiving of bunions, have good insole and minimal heel incline.
• Rigid and uncomfortable for some – A few users found the flats stiff and uncomfortable, returning them.
• Runs narrow – Many users reported that the toe box is too small, particularly in pointy-toe flats.
• Widths– Some styles come in wides.
  
  

Quality & Durability:

• Machine washable – Users appreciated that Vivaia shoes can be easily cleaned.
• Lightweight – Many found the shoes to be super lightweight.
• Mixed opinions on construction – Some found them comfortable, while others thought they felt cheap or stiff.
  

Customer Service & Returns:

• Mixed return experiences – Some had a smooth return process, while others faced confusion over refunds.
• Issues with order management – One user accidentally placed an order in their sleep, but customer service successfully intercepted and refunded it.
• Trust Pilot score: A quick check of Trust Pilot indicates a 4.7/5 overall score for Vivaia.com.
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I just noticed a style called “All-Day Standing Flats” which purport to have two times the arch support as the regular flats (they’re also water-repellent). Let me know if you’ve tried this style!

Most Vivaia styles are available in whole and half sizes 5-11 (I saw a few size 12s) medium and wide widths for $79-129 at Vivaia.com. Some styles are available through Nordstrom and Amazon.